N&I Consulting
We visualize the challenges our clients face, seamlessly integrating business transformation through DX with operational optimization through BPO to deliver new value
CASE 01
Sophisticated and Automated Vulnerability Management
Automation and Sophistication of Vulnerability Information Operations for a Major IT Vendor
By automating and optimizing vulnerability management, we eliminate non-value-added tasks, enabling the IT organization to shift its focus toward strategic initiatives while strengthening cybersecurity resilience through real-time risk visualization
Challenges
While managing system operations for dozens of end-users, the client was heavily consumed by day-to-day operational tasks. This left little room for proactive initiatives aimed at improving service levels. Furthermore, manually investigating, collecting, and applying vulnerability updates was extremely time-consuming, creating potential security windows due to delayed patch deployment
Solution
Leveraging Microsoft Power Platform, we built a system that automatically retrieves vulnerability and bug data for major vendors from NIST and official vendor sites into a database, allowing necessary patches to be deployed to target products in real time.
Benefits
This solution successfully reduced operational workloads related to vulnerability management by approximately 70%. Additionally, it completely eliminated data collection oversights and human error.
CASE 02
Advanced Management Reporting with Generative AI
Boosting Productivity in Management Report Preparation for a Chemical Manufacturer
Leveraging generative AI, we automate and sophisticatedly streamline the collection, analysis, and reporting of management information. This accelerates the delivery of insights critical for decision-making, standardizes report quality across departments, and significantly enhances management control operations.
Challenges
For its semi-annual departmental budget approval documents, the client manually organized and analyzed market data, considering chemical industry dynamics and global trends. However, variations in information granularity and quality across different departments meant compiling a final report that met executive standards required extensive man-hours. This delay risked stalling critical corporate decision-making.
Solution
To streamline the preparation of budget approval materials, we built an AI-driven system hosted on Amazon Web Services (AWS)—utilizing Amazon Bedrock, AWS Lambda, and Amazon S3. This system automatically generates budget backgrounds, justifications, and strategic insights in Japanese.To ensure high-quality outputs and suppress hallucinations, precise prompt design was paramount. We also established standardized prompt specifications and structured operational rules to govern the system effectively.
Benefits
This solution cut the budget document preparation time per department by 50%. While incorporating structured prompt-tuning as a standard operational workflow for continuous optimization, the system successfully unified the quality and depth of documentation across all business units. As a result, executive management can now make strategic decisions with unprecedented speed.
CASE 03
Streamlining Payment Reconciliation with Generative AI
Supporting Invoice and Payment Matching Automation for a Major IT Vendor
In order-to-cash operations, payment reconciliation involves a heavy workload when matching supplier invoices against payment data, with tasks heavily concentrated at the beginning of each month.
To address this bottleneck, we deliver strategic support to enhance operational efficiency through generative AI.
Challenges
While the client previously utilized Excel macros to automate a portion of invoice reconciliation and email-received statement archiving, the majority of operations across numerous suppliers remained heavily manual. With an upcoming corporate merger on the horizon, the client anticipated a sharp increase in transaction volume, making process optimization an urgent priority.
Solution
Given the tight timeline leading up to the merger, we prioritized maximizing existing resources over deploying entirely new software. Consequently, the strategy focused on unlocking the full potential of Microsoft Copilot. We provided hands-on, collaborative support to help the client's team engineer optimal prompts. Concurrently, we established a framework to capture and share this newfound expertise as organizational knowledge, ensuring long-term self-sufficiency.
Benefits
This initiative achieved near-total automation of the invoice-to-payment matching process. While maintaining a final human-in-the-loop verification step for quality assurance, the overall efficiency gains were highly substantial.For the complex task of archiving emailed statement data—which involves highly intricate stages such as secure password decryption—we adopted a phased optimization approach. By deploying an automated workflow that analyzes email content to generate folder structures, we successfully streamlined the process. Furthermore, the client transformed the know-how gained from this project into a centralized knowledge base, seamlessly scaling these efficiencies across other operational departments to create a powerful multiplier effect.